Last updated: 26.08.2025

elemark MC Utleie, org. no. 934 828 275, is the data controller for personal data we collect when you visit our website or rent a motorcycle from us. We take your privacy seriously and process personal data in accordance with applicable laws (GDPR and the Norwegian Personal Data Act). 1. What information we collect We may collect the following personal data: Contact information: name, address, phone number, e-mail. Payment information: via Vipps or card payment (not stored by us, handled by our payment provider). Rental data: driver’s license details (to verify eligibility), pick-up and return time, deposit. Communication: inquiries by e-mail, phone or contact form. Technical data: anonymous information about website usage (cookies/statistics via Google Analytics or equivalent). 2. How we use the information To process and confirm your booking. To deliver and invoice services. To handle deposits, damages or disputes. To comply with legal obligations (e.g. bookkeeping). To provide customer service and respond to inquiries. For statistics and website improvements (anonymous data only). 3. Sharing of information We do not share personal data with others, except: Payment providers (Vipps, card acquirer) to process payments. Insurance company in case of accident/damage requiring reporting. Public authorities if legally required. We never sell personal data to third parties. 4. Storage period Customer data: kept as long as necessary to fulfil the agreement and up to 5 years after last rental (bookkeeping rules). Driver’s license copy: deleted immediately after the rental ends. Inquiries by e-mail: stored for up to 12 months. 5. Your rights You have the right to: Access the personal data we hold about you. Request correction or deletion. Restrict or object to processing. Withdraw consent (if processing is based on consent). Lodge a complaint with the Norwegian Data Protection Authority if you believe your data is being processed unlawfully. 6. Cookies The website uses cookies to improve your user experience and for statistics. You can disable cookies in your browser, but some functions may then stop working. 7. Security We protect your data with necessary technical and organizational measures to prevent loss, misuse or unauthorized access. 8. Contact information If you have questions about privacy or wish to exercise your rights, contact us at: Telemark MC Utleie Address: Liagrendvegen 16, 3812 Akkerhaugen E-mail: post@telemarkmcutleie.no Phone: +47 98 12 77 25